How to Stop a Gold Payment

If you believe the seller failed to deliver the product or service you purchased, you are welcome to stop (pause) the payment to clear from Safetransit™.  As long as the payment is in Safetransit, you may stop (pause) it preventing the seller to receive the gold.


Step #1: Locate The Payment You Wish to Stop

In the My Account tab, you will see all the transactions you made.  Select the payment transaction you wish to stop by clicking on View Details.



Step #2: Click on the Stop Payment Button

Enter the reason why you are stopping your payment and click on the Stop Payment button.



Step #3: Confirm You Want to Stop The Payment

After you click on the button Stop Payment, iGolder will prompt you a message box to confirm you really want to stop the payment.  Stopping a payment may lead to a dispute.


Stop Payment Confirmation


Payment Stopped (Paused)

After confirming you want to stop your payment, you will see the following page.  You have four options:

  • Resume Transaction.  If you have reached an agreement with the seller (or if you have received the product or service you purchased), you are welcome to resume the transaction.  The transaction will continue as before and will clear from Safetransit at the closing date.
  • Make Proposal.  You may make an offer, such as a cheaper price or a longer Safetransit time.  If the other party agrees, then the transaction will resume.  As the buyer, you may stop (pause) a payment and the seller to give you a partial refund for your transaction.
  • Send Private Message.  iGolder has a built-in private messaging system.  We highly recommend using our messaging system.  In the case of a dispute requiring arbitration, the arbiter will read the messages sent to understand the situations.  Communicating by email or by phone is good, however our private messaging system keeps a record of the conversation.
  • Pay Arbitration Fee.  This should be the last resort, where you want to escalate the dispute into arbitration. The transaction fee is 1 gr gram of gold plus 10% of the disputed amount.  To learn more, visit Dispute Resolution Rules.


Payment Stopped




Since August 1st, 2013 iGolder is no longer accepting new accounts and balances can only be redeemed. During the past years, we have been recommending Bitcoin more than our own payment system. We believe in physical gold ownership, and developed iGolder as a mechanism for people to acquire physical gold by trading with one another.

Since iGolder has a central point of failure (our server may be raided by thugs wearing some kind of uniform), we feet it is safer for us to cease operations. The iGolder experiment has been personally rewarding as we met many gold enthusiasts and also learned about Bitcoin in the process. For those who have no idea what Bitcoin is, we recommend doing your own research. Bitcoin is far superior to iGolder in every way, both in privacy and security as our server is always vulnerable to confiscation. Bitcoin is a communication protocol with a built-in "escrow service" capable of protecting both the buyer and the seller, rendering our Safetransit completely redundant. To learn more about the Bitcoin protocol and its feature, please watch " (Bitcoin 2012 London: Mike Hearn).

For those having gold in their iGolder account, we will ship the physical metal to anyone having more than 1 ounce of gold, assuming the owner is willing to assume the shipping costs. For smaller quantities, we offer to settle in Bitcoin, however we will also settle with any other reasonable payment system. We will give everyone at least two full years (until 2016) to contact us to claim their gold. After that period, any unclaimed gold will go to fund an economic development project in Honduras helping local people to become entrepreneurs.

We sincerely wish you the best in life and hope to keep in contact with you.

Yours in liberty,
The iGolder Team.

Update 2014: Since we announced we no longer accept gold transfers, we have received countless emails asking to keep the free gold charts and the PGP encryption tools. We plan to keep running the domain for both the gold charts and the encryption tools. Better, we are developing state of the art open-source software for a secure decentralized social network with a built-in wallet. We will announce when we have a product ready for use. Stay tuned!